The staff at THI care about each individual that comes through their office. They have been taking care of my hearing needs …
Skeeter C.
Both my parents and I have had the most positive experiences here! Staff are kind and friendly, and Dr. Will Smith has …
Beth M.
A very professional, yet personal, staff and experience. Audiologist capable of understanding your hearing loss and works thoroughly to make sure the …
Family Harris
Mark Pate has always been very responsive to my hearing needs with a very friendly, professional manner!!
Ann C.
They worked me in and quickly addressed my ear problem. Friendly and reasonably priced as well. Definitely would recommend!
Judith H.
Very knowledgeable and friendly staff.
Tammie W.
I wish I could give them TEN STARS! After moving to Knoxville, I went to them for new hearing aids. This is …
Debbie W.
The people here are truly helpful, professional, and kind!! They take the time to explain all that is going on with every …
Julie H.
Receptionist was friendly and efficient. Dr. Smith and Mr. Strom were friendly and professional. Testing was thorough. This was NOT what you get when you purchase a hearing aide online or from an ad on TV!!! This process is specifically designed for ME – not the masses. They took the…
James Westbrook
The only place I would recommend. After 14 years with the set of hearing aids, I am up grading. Dr William Smith explains everything about the process. I have regularly had my aids cleaned and if there was a problem. They were able to fit me in and get my…
Pat St.Martin
Dr. Will & all the staff in Knoxville office are friendly, professional & just darn right great. I couldn’t give them all a better evaluation than the best because they will earn it with you right off the bat. They sure did win me. I’m an older patient & get…
charlie weckesser
Always a pleasure to see the doctor. He is a pleasant, professional and empathetic person who gives his complete attention to your hearing needs. He loves what he does.
Amentria Pugh
Seems to be a great place to go if you have a hearing loss. Friendly staff very professional organization. They were able to take care of my needs efficiently and professionally. I would recommend anyone who has a hearing loss. Who needs guidance go see this organization!
David Gohn
I’ve not been able to hear out of my left ear for 6 months. Dr. Smith cleared it out in minutes and I can hear perfectly now. I should have gone months ago.
Daniel Morrell
Want to thank the staff and dr smith for seeing me the same day I called. Was having trouble with new hearing aids esp right one. Process on hearing aids was complicated by me going on cruises . Will look at program on app and navigate my hearings as shown…
James Melton
It’s always a good experience working with Dr. Smith. He listens and he adjusts whatever is happening with my hearing aids when necessary. I appreciate him and his staff.
Mark & Susan Leitson
Dr Will is the BEST!!
Molly Cozart
Always friendly and extremely supportive towards my needs. Guided me through the adjustment and instructions extremely helpful.
maryann van dorn
I’ve been going to this group for over 20 years and would not even consider going anywhere else,as the service is superb and the staff knowledgeable and friendly.
Cindy H
I thought my right ear needed cleaning really bad. They worked me in without an appointment. It turned out that s hearing aid tip had got stuck inside the ear and I didn’t know it. I’m so glad to have it out! Of course I couldn’t put a hearing aid…
Marjorie Lloyd
Always friendly and responsive to questions. Quick and efficient!
Elaine Lindsay
The staff was so friendly and professional. I felt cared for.
Mike Garrett
Everyone is always nice and friendly when I go there if I need anything they are always helpful
ronald smith
Dr. Smith was excellent as always five years running
Gene Rochelle
They are very friendly. The Doctor took time to answer any questions to make sure my hearing aids are working good for me. H made sure they were clean and that my ears were clean. They are very time efficient.. I did not have to wait at all. Before leaving…
Doretha Thompson
If you need professional, caring individuals to help with your hearing loss, this is the place to go. You won’t be sorry.
Cleta Mitchell
ALWAYS VERY FRIENDLY
Vicki Fairhall
